Voice & Calls
Queues, IVR, routes, recordings, and everything voice.
26 articles in Squaretalk Platform
- How to Add and Verify a New Business Number
- How to Connect a SIP or SIP/TLS Extension to the Softphone
- How to Listen to Voicemail Messages Using Feature Codes
- How to Switch an Extension Type
- How to Configure and Manage Call Wrap-Up Per Queue
- How to Configure Callback for Queues
- Understanding Call Wrap-Up Priority Hierarchy
- How to Make and Receive Voice Calls in Squaretalk
- How to Use the Webphone Efficiently
- How to Replace Phone Numbers
- How to Create or Edit an Inbound Route
- Phone Numbers Page Overview
- Configuring Random Routes
- How to Set Outbound Route Priority
- Adding Prefixes
- Configuring Phone Numbers
- How to Restore Archived Recordings
- How to Configure Call Recording Settings
- How to Configure IVR Menu
- How to Choose the Correct Calls Distribution
- How to Create or Edit a Queue (General)
- How to Create and Manage Announcements
- How to Create a Queue (Advanced)
- How to Create & Manage Call Wrap-Up Statuses
- Voicemail Setup (Extensions & Queues)
- How to Set Up Voicemails